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May 22, 2013
 
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Information for the Disabled

AMERICANS with DISABILITIES ACT NOTICE

Richland County will not discriminate on the basis of disability against qualified persons with disabilities in its services, programs, activities, or in its hiring and employment practices. Upon request it generally will provide appropriate responses for qualified persons with disabilities so they can communicate and participate equally in the County’s programs, services and activities. Appropriate responses include providing sign language interpreters, documents in Braille and other ways of making communication accessible to people who have speech, hearing or vision impairments.

The Act does not require actions that would fundamentally alter the County’s programs or services or that impose an undue financial or administrative burden; however, the County will make reasonable changes to its policies and programs to ensure qualified persons with disabilities have equal opportunity for its services, programs and activities. For example, although pets are prohibited at its facilities, well behaved service animals are welcome.

Request for an accommodation should allow for sufficient time to provide it. The County does not surcharge any person or group for the cost of providing appropriate auxiliary aids or services, or for reasonable modifications of its policies. To request an accommodation see ADA Communications at this website.

Suggestions or complaints about discrimination or complaints about inaccessible programs, services or activities should be directed as stated in the ADA Communications procedure at this website.


ADA Public Suggestions, Accommodation Requests and Complaints

To make a suggestion, an accommodation request or a complaint regarding a county program or service and the disabled contact the Ombudsman.

Telephone: (803) 929-6000
TDD: (803) 576-2045
Email: ombudsman@rcqov.us
Fax: (803) 929-6009

Mail: Richland County Government
        Attn: Ombudsman
        P0 Box 192
        Columbia, SC 29202

Please give sufficient notice. The Ombudsman will ask you for contact information. Please also provide the following information if you are requesting an accommodation:

  • Your specific need
  • Your accommodation suggestions

If you have a need connected to a court program or service that communication will be sent to the Clerk of Court or other appropriate official. Other messages will be communicated to the appropriate Assistant County Administrator. You will be notified of the result of your communication.

It is the intent of the county to meet or exceed the requirements of the Americans with Disabilities Act. Communications from the public that aid the county in this endeavor are welcome. If you are dissatisfied with the response ask the Ombudsman to send your appeal to the County Administrator or you may mail it directly to the County Administrator at the above address. The county’s standard is to respond to all inquiries, suggestions, accommodation requests and appeals within ten business days of receipt of the communication. Records of the communications are kept for at least one year.

ADA Employee Suggestions, Accommodation Requests and Complaints

To communicate a suggestion, an accommodation request or a complaint email or write the Assistant County Administrator to whom your department reports or Sheriff’s Staff Attorney if you are employed by the Sheriff and provide the following information:

  • Purpose of your communication
  • Your specific job task problems
  • Your accommodation suggestions
  • Your medical documentation

If your request is for an Administration Building parking place for a disabled person you should apply at Finance instead of using the above procedure.

If you are dissatisfied with the response to any accommodation request, follow the grievance procedure for you employer. Response times and the length of records keeping are according to the applicable procedure.

 
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