Richland County will not discriminate on the basis of disability against qualified persons with disabilities in its services, programs, activities, or in its
hiring and employment practices. Upon request it generally will provide appropriate responses for qualified persons with disabilities so they can communicate
and participate equally in the County’s programs, services and activities. Appropriate responses include providing sign language interpreters, documents in
Braille and other ways of making communication accessible to people who have speech, hearing or vision impairments.
The Act does not require actions that would fundamentally alter the County’s programs or services or that impose an undue financial or administrative burden;
however, the County will make reasonable changes to its policies and programs to ensure qualified persons with disabilities have equal opportunity for its
services, programs and activities. For example, although pets are prohibited at its facilities, well behaved service animals are welcome.
Request for an accommodation should allow for sufficient time to provide it. The County does not surcharge any person or group for the cost of providing
appropriate auxiliary aids or services, or for reasonable modifications of its policies. To request an accommodation see ADA Communications at this website.
Suggestions or complaints about discrimination or complaints about inaccessible programs, services or activities should be directed as stated in the ADA
Communications procedure at this website.
To make a suggestion, an accommodation request or a complaint regarding a county program or service and the disabled contact the Ombudsman.
Telephone: (803) 929-6000
TDD: (803) 576-2045
Fax: (803) 929-6009
Mail: Richland County Government
P0 Box 192
Columbia, SC 29202
Please give sufficient notice. The Ombudsman will ask you for contact information. Please also provide the following information if you are requesting an
- Your specific need
- Your accommodation suggestions
If you have a need connected to a court program or service that communication will be sent to the Clerk of Court or other appropriate official. Other messages
will be communicated to the appropriate Assistant County Administrator. You will be notified of the result of your communication.
It is the intent of the county to meet or exceed the requirements of the Americans with Disabilities Act. Communications from the public that aid the county in
this endeavor are welcome. If you are dissatisfied with the response ask the Ombudsman to send your appeal to the County Administrator or you may mail it
directly to the County Administrator at the above address. The county’s standard is to respond to all inquiries, suggestions, accommodation requests and appeals
within ten business days of receipt of the communication. Records of the communications are kept for at least one year.
To communicate a suggestion, an accommodation request or a complaint email or write the Assistant County Administrator to whom your department reports or
Sheriff’s Staff Attorney if you are employed by the Sheriff and provide the following information:
- Purpose of your communication
- Your specific job task problems
- Your accommodation suggestions
- Your medical documentation
If your request is for an Administration Building parking place for a disabled person you should apply at Finance instead of using the above procedure.
If you are dissatisfied with the response to any accommodation request, follow the grievance procedure for you employer. Response times and the length of
records keeping are according to the applicable procedure.